http://wiki.mattercontrol.com/index.php?action=history&feed=atom&title=Sending_Debugging_Information 2026-05-01T09:30:07Z Revision history for this page on the wiki MediaWiki 1.26.0 http://wiki.mattercontrol.com/index.php?title=Sending_Debugging_Information&diff=2526&oldid=prev 2016-03-17T18:47:14Z

<p>Redirected page to <a href="/Send_Debugging_Information" title="Send Debugging Information">Send Debugging Information</a></p> <table class='diff diff-contentalign-left'> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr style='vertical-align: top;' lang='en'> <td colspan='2' style="background-color: white; color:black; text-align: center;">← Older revision</td> <td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 18:47, 17 March 2016</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l1" >Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td></tr> <tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>#REDIRECT [[<del class="diffchange diffchange-inline">Support</del>]]</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>#REDIRECT [[<ins class="diffchange diffchange-inline">Send_Debugging_Information</ins>]]</div></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>&lt;!-- Can't Slice an STL file</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>&lt;!-- Can't Slice an STL file</div></td></tr> </table>

Tanderson http://wiki.mattercontrol.com/index.php?title=Sending_Debugging_Information&diff=471&oldid=prev 2015-12-15T23:06:26Z

<p>Redirected page to <a href="/Support" title="Support">Support</a></p> <p><b>New page</b></p><div>#REDIRECT [[Support]]<br /> <br /> &lt;!-- Can't Slice an STL file<br /> <br /> Follow these steps to submit the information to help us figure out your problem<br /> <br /> Create an email to support@matterhackers.com<br /> Write a brief description of the problem you are seeing.<br /> <br /> Attach the STL that is causing the problem<br /> <br /> If you do not know where the original file is you can export it from MatterControl<br /> From the Queue select 'Export'<br /> Save the file to a know location and attach that to your email. <br /> Export STL.png<br /> Write the name of the slice engine used.<br /> <br /> When running MatterControl<br /> Select the printer you were using<br /> select printer.png<br /> Go to 'Advanced Settings'<br /> advanced controls.png<br /> Select 'Slice Settings' <br /> Slice Settings Text.png<br /> Make sure your are using the 'Slice Engine' MatterSlice (our supported engine) <br /> MatterSlice Engine.png<br /> Attach the slice settings you used.<br /> <br /> Click on 'Options'<br /> Click on 'Export'<br /> Options Export.png<br /> Save to a known location and attach that file --&gt;</div>

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