Difference between revisions of "Send Mac Debugging Information"

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(Created page with "If you are encountering a crash error on Mac you can help the MatterControl team diagnose the issue by following the steps described below: #Go to the 'Applications' folder #...")
 
(Redirected page to Send Debugging Information#Mac)
 
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If you are encountering a crash error on Mac you can help the MatterControl team diagnose the issue by following the steps described below:
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#REDIRECT [[Send Debugging Information#Mac]]
 
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#Go to the 'Applications' folder
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#Locate the MatterControl.app file
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#Right-click and select "Show Package Contents"
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#Go to 'Contents' > 'MacOS'
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#Click the 'MatterControlMac' file (this will start the application and open a terminal window)
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#If MatterControl crashes upon startup copy the message that appears in the terminal window immediately
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#If the crash is triggered by a specific event, recreate the event and then copy the message that appears
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#Send the error message to support@matterhackers.com
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[[Category:Troubleshooting]]
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[[Category:Mac]]
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Latest revision as of 16:37, 11 February 2016