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Created page with "If you are encountering a crash error on Mac you can help the MatterControl team diagnose the issue by following the steps described below: #Go to the 'Applications' folder #..."
If you are encountering a crash error on Mac you can help the MatterControl team diagnose the issue by following the steps described below:
#Go to the 'Applications' folder
#Locate the MatterControl.app file
#Right-click and select "Show Package Contents"
#Go to 'Contents' > 'MacOS'
#Click the 'MatterControlMac' file (this will start the application and open a terminal window)
#If MatterControl crashes upon startup copy the message that appears in the terminal window immediately
#If the crash is triggered by a specific event, recreate the event and then copy the message that appears
#Send the error message to support@matterhackers.com
[[Category:Troubleshooting]]
[[Category:Mac]]
#Go to the 'Applications' folder
#Locate the MatterControl.app file
#Right-click and select "Show Package Contents"
#Go to 'Contents' > 'MacOS'
#Click the 'MatterControlMac' file (this will start the application and open a terminal window)
#If MatterControl crashes upon startup copy the message that appears in the terminal window immediately
#If the crash is triggered by a specific event, recreate the event and then copy the message that appears
#Send the error message to support@matterhackers.com
[[Category:Troubleshooting]]
[[Category:Mac]]