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MatterControl occasionally has issues (*gasp*), but there is often information you can collect which might tell us more about what the problem is. Send the appropriate files to support@matterhackers.com, or post them in [http://forums.matterhackers.com/ our forum].
== G-Code File ==
These are the instructions generated by the slicer, which will be sent to your printer. If your object is not being printed correctly, we may ask for this file.
#Open your object in the [[3D View]].
#Click the 'Export' button at the bottom and select 'Export as G-Code'.
#Save the file and send it to support@matterhackers.com.
== Print Log / Terminal Log ==