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== Too Big to Render Queue Errors ==
== Slice Errors == Sometimes displays <code>MatterHackers.MatterControl.SlicerConfiguration.ActiveSliceSettings.IsValid()</code> and no other information. This section contains possible reasons for the error. === Slice Error Review Settings === ''Cause:'' Occurs when one or more slicer settings are invalid. Also a known issue with certain versions of Slic3r. ''Possible Solutions:'' *Review settings for any invalid parameters. *Try a different [[Options/Slice Engine|Slice Engine]]*Use a previous version of MatterControl like 1.3: [[Release Notes#1.3.0]] === 'Layer Height' must be less than or equal to the 'Nozzle Diameter'. === ''Cause:'' The [[Settings/General/Layers-Surface/Layer Height/Layer Height|Layer Height]] is set to a value greater than the [[Settings/Printer/Extruder/Extruder X/Nozzle Diameter|Nozzle Diameter]]. ''Solution:'' Set [[Settings/General/Layers-Surface/Layer Height/Layer Height|Layer Height]] to a value less than or equal to [[Settings/Printer/Extruder/Extruder X/Nozzle Diameter|Nozzle Diameter]]. === 'First Layer Height' must be less than or equal to the 'Nozzle Diameter'. === ''Cause:'' The [[Settings/General/Layers-Surface/Layer Height/First Layer Height|First Layer Height]] is set to a value greater than the [[Settings/Printer/Extruder/Extruder X/Nozzle Diameter|Nozzle Diameter]]. ''Solution:'' Set [[Settings/General/Layers-Surface/Layer Height/First Layer Height|First Layer Height]] to a value less than or equal to [[Settings/Printer/Extruder/Extruder X/Nozzle Diameter|Nozzle Diameter]]. === 'First Layer Extrusion Width' must be less than or equal to the 'Nozzle Diameter' * 4. === ''Cause:'' The [[Settings/Filament/Extrusion/Extrusion Width/First Layer|First Layer Extrusion Width]] is set to a value greater than 4 times the [[Settings/Printer/Extruder/Extruder X/Nozzle Diameter|Nozzle Diameter]]. ''Solution:'' Set [[Settings/Filament/Extrusion/Extrusion Width/First Layer|First Layer Extrusion Width]] to a value less than or equal to 4 times the [[Settings/Printer/Extruder/Extruder X/Nozzle Diameter|Nozzle Diameter]]. === 'First Layer Extrusion Width' must be greater than 0. === ''Cause:'' The [[Settings/Filament/Extrusion/Extrusion Width/First Layer|First Layer Extrusion Width]] is set to a value of 0 or less. ''Solution:'' Set [[Settings/Filament/Extrusion/Extrusion Width/First Layer|First Layer Extrusion Width]] to a value greater than 0. === The Minimum Fan Speed can only go as high as 100%. === ''Cause:'' The [[Settings/Filament/Cooling/Fan Speed/Minimum Fan Speed|Minimum Fan Speed]] is set to a value greater than 100%. ''Solution:'' Set [[Settings/Filament/Cooling/Fan Speed/Minimum Fan Speed|Minimum Fan Speed]] to a value of 0-100%. === The Maximum Fan Speed can only go as high as 100%. === ''Cause:'' The [[Settings/Filament/Cooling/Fan Speed/Maximum Fan Speed|Maximum Fan Speed]] is set to a value greater than 100%. ''Solution:'' Set [[Settings/Filament/Cooling/Fan Speed/Maximum Fan Speed|Maximum Fan Speed]] to a value of 0-100%. === The Extruder Count must be at least 1. === ''Cause:'' The [[Settings/Printer/Features/Hardware/Extruder Count|Extruder Count]] is set to a value less than 1. ''Solution:'' Set [[Settings/Printer/Features/Hardware/Extruder Count|Extruder Count]] to a value of 1 or more. === The Fill Density must be between 0 and 1. === ''Cause:'' The [[Settings/General/Infill/Infill/Fill Density|Fill Density]] is set to a value less than 0 or greater than 100% (or 1, if using ratio). ''Solution:'' Set [[Settings/General/Infill/Infill/Fill Density|Fill Density]] to a value greater than 0 and less than or equal to 100% (or 1, if using ratio). === Solid Infill works best when set to LINES. === ''Cause:'' The [[Settings/General/Infill/Infill/Infill Type|Infill Type]] selected is not compatible with solid infill and will causing extrusion issues. ''Solution:'' Either set [[Settings/General/Infill/Infill/Infill Type|Infill Type]] to LINES or change the [[Settings/General/Infill/Infill/Fill Density|Fill Density]] to a value less than 100% (or 1, if using ratio). == Login/Account Errors == === Oops! Invalid username, email or password. === ''Cause:'' The username, email, or password entered does not match any on file. ''Solution:'' Enter a valid username, email, or password. === Oops! There was a problem processing your request. === ''Cause:'' A system error occurred during the password change process. ''Solution:'' Wait a few minutes and try again. If the problem persists, contact [http://matterhackers.helpscoutdocs.com/ MatterControl support]. === Oops! There was a problem creating your account. === ''Cause:'' A system error occurred and the account creation process was not completed. ''Solution:'' Wait a few minutes and try again. If the problem persists, contact [http://matterhackers.helpscoutdocs.com/ MatterControl support]. === Oops! There was a problem resetting your password. === ''Cause:'' A system error occurred and the password reset process was not completed. ''Solution:'' Wait a few minutes and try again. If the problem persists, contact [http://matterhackers.helpscoutdocs.com/ MatterControl support]. === Oops! There was a problem updating your password. === ''Cause:'' A system error occurred and the password update process was not completed. ''Solution:'' Wait a few minutes and try again. If the problem persists, contact [http://matterhackers.helpscoutdocs.com/ MatterControl support]. === Sorry! Unable to connect to server. Please try again later. === ''Cause:'' MatterControl is not able to establish a connection to its cloud servers. Possible Internet connection failure. ''Solution:'' Check Internet connection. Visit http://sync.mattercontrol.com/ in a web browser to verify that the servers are online. === Sorry! Too many login attempts. Please try again later. === ''Cause:'' MatterControl allows only a certain number of login attempts in a given time frame, and that number has been exceeded. ''Solution:'' Wait a few minutes and try again with the correct credentials. === Sorry! Looks like an account already exists for that username. === ''Cause:'' The username is in use by another user. ''Solution:'' Choose a different username. === Sorry! We couldn't find that account. === ''Cause:'' The account information entered does not match our records. ''Solution:'' Provide correct information. === Sorry! Looks like that reset code has expired. === ''Cause:'' The reset code entered is no longer valid. ''Solution:'' Reset the password again. === Sorry! Looks like that reset code is invalid. === ''Cause:'' An invalid reset code was entered. ''Solution:'' Use the correct code. === Uh oh! Passwords do not match. === ''Cause:'' The two passwords entered do not match. ''Solution:'' Type both passwords correctly.
[[Category:Troubleshooting]]