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Frequently Asked Questions

362 bytes added, 00:56, 15 June 2016
How do I clear the application data?
== How do I clear the application data? ==
If you are having a problem with MatterControl that is not fixed by re-installing, you may need to delete some of the data that MatterControl saves on your computer.
On Windows, MatterControl keeps the user's library and settings in {{ic|C:\Users\{user}\AppData\Local\MatterControl}}. On Mac and Linux it is in {{ic|~/.local/share/MatterControl}}. This data will persist, even if MatterControl is uninstalled so remove that folder if you want to completely reset MatterControl to a clean slate. You can also temporarily rename the SQLite database file ({{ic|MatterControl.db}}) to see if your settings are the cause of a problem.
#Hit 'Clear data'. !Do not click 'Uninstall'!
#Re-launch MatterControl.
If you do not have sensitive data in MatterControl, sending the MatterControl.db or a zip of the MatterControl folder to can help us track down bugs and is appreciated.
== MatterControl Touch will not download an update and Cloud services do not work ==

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